July 2003


Features


Fitting from the Other Side of the Fence
  by Jay B. McSpaden, PhD, BC-HIS, and Larry Brethower, BC-HIS
  Hearing instrument fitting and client counseling need to revolve more around the client’s residual auditory capacity and appropriate expectations. Here is an outline for a suggested counseling protocol.
How to Hold Top-Notch Staff Meetings
  by Roger McGuire and Renee Erno
  Have you ever been guilty of holding a staff meeting and privately thinking that you’re wasting time? If so, here are some guidelines for conducting more efficient meetings.
Five Steps to Building a Great Team
  by Danita Bye
  There is truth to the adage that being a great manager means putting people in a position where they can succeed. Learn how to objectively recruit and hire ideal staff members.
Keeping in Touch: The Patient Newsletter
  by Dennis Hampton, PhD
  Patient newsletters are an effective way to educate customers  while building loyalty. Here are examples of what professionals in the field are doing to customize their newsletters.
Understanding Clients and Their Hearing Aid Pricing Concerns
  by Rob Morris
  All too often, potential clients are choosing less-than-optimal technology or declining to purchase a hearing aid due to financial reasons. Third-party financing may be the answer.
HR Literature Review
  HR’s A look at the latest literature and promotional offerings from manufacturers.
Fitting Digital Non-Linear Power Aids on Children with Severe-to-Profound Losses
  by Sandra Abbott Gabbard, PhD, Gwen O’Grady, MSPA, and Francis Kuk, PhD
  A frequently asked question is “Are digital hearing aids necessary for children?” This study examines the application of digital power aids for children with severe/profound losses.
Maximizing Speech Understanding and Listening Comfort in Noise
  by Mark C. Flynn, PhD
  A discussion on selecting the best fitting rationale for a patient, and the use of directional microphone and DSP technology for comfort and hearing in noise.


Departments

Industry Insider
  by Ben Van Houten
  This month, HR interviews Monika Major of Microsonic.
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