January 2004


Features


Factors Influencing Hearing Aid Return and Exchange Rates
  by Miles E. Peterson, PhD, and Theodore S. Bell, PhD
  Significant differences in returns and exchanges were found in this 5-year study with respect to insured/uninsured patients, user experience, hearing aid technology, and hearing loss.
A Time-Cost Analysis with Patients Who Purchase, Return and Exchange Hearing Aids
  by Robert W. Sweetow, PhD, Larrain A. Bratt, MA, Monica Miller, BA, and Jennifer Henderson-Sabes, MA
  Who is being protected by state laws that prohibit dispensing professionals from charging for services and related expenses once a hearing aid is returned?
Myths that Discourage Improvements in Hearing Aid Design
  by Mead C. Killion, PhD
  Myths about fidelity and why we fail to persuade 80% of potential consumers to purchase and use hearing aids
If a Tree Fell in the Forest: What’s Really Holding Back the Market?
  by Max Stanley Chartrand, PhD, BC-HIS, and Glenys Anne Chartrand, OTR, BC-HIS
  Appropriate auditory rehabilitation is no longer an option; it’s an ethical imperative and a matter of professional survival.
HR Web Site Review
  HR's annual review of some of the latest Internet offerings for dispensing professionals.
Annual Audiology Summer Camp Offers Goldmine of Knowledge for Grad Students


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