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Counseling and Patient Care |
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A Four-Step Improvisational Counseling Approach: What We Can Learn from the Mediterranean Way |
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by Brian Taylor, AuD |
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Taking a more Mediterranean view of how to practice has its rewards. When we improvise in our communication with customers, we are more likely to make them feel they are being listened to. |
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Counseling and Patient Care |
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Helping Patients View Hearing Aids as a Benefit—Not a Cost |
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by Paul Findly, MBA |
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By engaging your patients and uncovering their true emotional needs, then presenting your recommendation while communicating the benefits, your patients will begin to see you and hearing aids in a whole new light. |
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Counseling and Patient Care |
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Fish! for Hearing Care Professionals |
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by Susan Clutterback and Neil Clutterback |
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The hearing care field currently has several good methods for validating individual outcomes. However, there has been no real method for validating the effectiveness of service delivery—or providing an assessment of overall organizational outcomes. An overview of the EARtrak system. |
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Technology |
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Speech Preservation in Noise Management Strategies |
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by Francis Kuk, PhD, and Heidi Peeters, MA |
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The use of digital noise reduction algorithms and directional microphone systems need to be complemented with suitable digital strategies for preserving speech understanding in noise. |
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Annual Year-End Review and 2008 Preview |
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Looking Back at 2007; Moving Forward to 2008 |
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HR 's annual corporate review of events and new products from the industry's perspective, and what may be in store for 2008. |
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Experts here are available to answer all your questions!
