Bill Lassiter, president of Precision Laboratory Inc, Altamonte Springs, Fla, recently spoke with HR about his companys role in wireless communication.Q Tell us about your niche within the hearing industry. A For the past 30 years, Precision Laboratories has manufactured custom ear pieces for hearing instruments. We have also expanded into other areas, such as custom earpieces like our Challenger series. This series serves the racing industry with custom communication between the driver and crew. This type of unit has been popular with the music industry being used as wireless monitors, and has spilled over into all markets where wireless communication is necessary. Q What can we expect from your company in the near future? A At Precision we will continue to make advances as the industry dictates with new technology, such as the latest hearing instruments utilizing the open fittings like the Avance, ReSound Air, and the new Flexvent systems. We are proud of our accessory department, which stocks many items for the hearing care professional, and this coming year we plan to expand this area to include many more items. Q What motto keeps your company on track to meet the needs of your customers? A We strive to be a complete laboratory and an industry leader with the quality of our product lines. The Precision motto is Quality, Service and Integrity, and all of our employees do whatever it takes to adhere to this motto, as our customers will continue to be No 1. Q How do you see the market evolving in the next few years? A I will say I am optimistic concerning the marketplace for the future. I feel as though the over-the-ear fittings will continue to take more and more of the market. These instruments seem to be more flexible as far as fitting ranges, and seem to be more reliable whereas the consumer can depend more on these instruments on a day-to-day basis. I have noticed over the years that style-conscious consumers have started to realize that over-the-ear instruments are not as noticeable as some in-the-ear instruments, and coupled with the smaller ear pieces, are hardly noticeable. Pricing has always been a concern, and I feel that over-the-ear instruments will help the market in this area as returns will be substantially lower. |