At first glance, the title of the convention’s keynote address – 9/11: Lessons In Leadership – seemed a bit incongruous for a hearing convention. But if you were here and missed Richard “Pitch” Picciotto, a New York City Fire Department battalion commander who was between the sixth and seventh floors of the World Trade Center’s North Tower when it collapsed, you missed an outspoken presentation that was as harrowing as it was inspirational – a life and death saga of leadership in the midst of the most dire circumstances.
On the morning of that unforgettable day, Picciotto answered the call heard around the world. In minutes he was at ground zero of the worst terrorist attack on American soil, acting boldly to save innocent lives as the twin towers of the World Trade Center began to burn—and then to buckle. Already a veteran of terrorist attacks, Picciotto fought a similar battle at the World Trade Center Bombing in 1993.
Eight years later, he found himself again inside the North Tower. Burdened by an eerie sense of familiarity, he focused his concentration on the rescue efforts at hand. But it was there in the smoky stairwells where he heard and felt the South Tower collapse; where he made the call for firemen and rescue workers to evacuate, while he stayed behind with a skeleton team of men to assist a group of disabled and infirm civilians in their struggle to evacuate the inferno. And it was there in the rubble of the North Tower where Picciotto found himself buried—for more than four hours after the building's collapse.
Having discovered that members of his team and a 59-year-old grandmother also were alive nearby, he and his men used their radios to send out Mayday calls until making contact with a firefighter on the ground and a search party was dispatched. When the light finally appeared about four stories above, he climbed upwards, reached the top and saw the "unfathomable, mind-boggling destruction." And even then, it was not until after he organized the rescue of the others that he walked across the rubble to safety.
It was a remarkable opportunity provided by the IHS to be a part of capacity auditorium crowd that had the honor of hearing this hero’s moving story upclose and personal.