Listen Technologies, a provider of assistive listening systems, announced its collaboration with Disney Parks, Experiences, and Products to develop advanced technology that provides a “more inclusive experience for guests.” Listen Technologies will develop assistive technologies and tour solutions utilizing the Disney MagicALL suite of Disney SyncLink® Technologies.
MagicALL is said to be an “accessibility platform featuring a suite of proprietary technologies, intellectual property, and patents that enable all guests to experience Disney.” MagicALL is for guests with hearing loss, who are deaf or blind, or guests who speak a different language. Disney licenses MagicALL to other organizations so they can use this technology to enable “magical guest experiences everywhere.”
In 2018, Listen Technologies entered into a technology agreement with Walt Disney Parks and Resorts to use Disney SyncLink, a synchronization technology that delivers customized content and information. Together, the technology and solutions will deliver “the right information at the right time and place to the right person, seamlessly,” according to the company’s announcement.
“Imagine entering an immersive ride, exhibit, or performance and being able to listen in real time to synchronized audio in your native language or hear clearly despite having hearing loss,” said Maile Keone, president of Listen Technologies. “Disney and Listen Technologies are making this possible. Our solutions, combined with Disney’s SyncLink Technology, will provide inclusive experiences for guests with hearing, visual, or translation needs.”
“Disney is synonymous with delivering magical experiences to guests so Listen Technologies is thrilled to team with Disney on its MagicALL initiative and bring greater accessibility, inclusion, and engagement to all people,” said Russ Gentner, CEO of Listen Technologies. “Listen Technologies is committed to improving life’s experiences by providing exceptional, personalized audio and content on any platform, at any venue.”
Listen Technologies products reportedly provide “a new level of connectivity by utilizing a variety of advanced solutions for assistive listening as well as customized content for guided and self-guided tours.” Listen Technologies will extend the inclusive, Disney MagicALL experience to concert halls, museums, houses of worship, stadiums, walking tours, and more, providing the technology to allow all types of venues to offer immersive experiences.
“We have a commitment to share our accessibility know-how and technology with companies around the world to help enhance experiences for everyone,” said Chief Safety Officer and Vice President for Disney Parks, Experiences, and Products, Greg Hale. “We are pleased to license Disney SyncLink® Technology to Listen Technologies to further develop seamless synchronized Disney© MagicALL experiences for guests with hearing, visual, or language needs.”
Source: Listen Technologies