In order to comply with social distancing recommendations during the COVID-19 pandemic, many people have transitioned to work-from-home scenarios. For people who are hard of hearing, however, the transition may present new challenges and obstacles to overcome, according to an article in Forbes.
Some of the unanticipated challenges may include a frozen screen that allows others to catch up via audio, but leaves the hard-of-hearing person unable to continue following the conversation; when several people are speaking in tandem, it may be difficult to discern what’s being said, and if someone turns away from the camera, an entire conversational thread may be lost. A learning solutions leader quoted in the article suggests that HR ensure that people have the assistive technology to accommodate their needs, and that managers are aware of what their employees need in order to do their best work, and find what works to do so.
To read the article in its entirety, please click here.