InnoCare Ltd, Hamilton, Ontario—a healthcare technology company—announced that they have partnered with Hearing Excellence, Toronto, Ontario—a full-service hearing clinic—and will now offer Connect call answering service to all six Hearing Excellence locations across the greater Toronto area .

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Hearing Excellence offers a mix of hearing solutions, including what it says is the highest quality hearing aids from all leading manufacturers, assistive listening devices, ear and wax hygiene products, as well as ear and noise protection products. InnoCare Connect utilizes live agents specially trained to take calls from the medical sector. In addition to call answering, the Connect service also includes direct booking, a secure online portal to retrieve messages, and extensive data. Screen Shot 2017-04-13 at 6.07.44 PM

“At InnoCare, we believe that the patient comes first,” said CEO Heather Shantora. “This expansion into the audiology industry is an exciting step for InnoCare as we continue to expand our capabilities across new healthcare sectors. Through our partnership with Hearing Excellence, InnoCare Connect will empower patients to take control of their care from their homes, at a time that suits their schedule.”

Source: InnoCare Ltd.