Hearing Health & Technology Matters (HHTM), an online resource for hearing professionals and consumers with hearing loss, announced the release of results of a survey of audiologists regarding their experience with hearing aid maintenance and repair over the past year (2019), prior to the COVID-19 pandemic.
The survey, sponsored by Redux, found several interesting trends. Including:
- Hearing aid cleaning/troubleshooting are the leading reasons for clinic visits.
- 73% of offices spend an hour or more manually cleaning aids every single day.
- Nearly half of hearing aids dispensed are sent in for repair multiple times while under warranty.
- 76% of manufacturer repairs cost a patient more than $250.
The full report from the survey can be accessed here: https://hearinghealthmatters.org/hearingnewswatch/files/2020/05/HHTM-Survey-Results-1.pdf
Source: Hearing Health and Technology Matters
Image: Hearing Health and Technology Matters