As the world continues to contend with the spread of the COVID-19 virus, Signia announced the creation of a new Practice Development Resource Center to help hearing care professionals navigate the challenging landscape, provide care to their patients remotely, and make the best decisions for their practice.
“With many practices facing unprecedented challenges right now, Signia is eager to do everything we can to support them and their patients,” said Dr Tish Ramirez, AuD, Signia’s vice president, clinical education & professional relations. “Rather than focusing on launching new products, we decided to shift gears and give our full attention to our customers’ needs. Our goal is to make sure hearing care professionals have the tools to operate as best as they can today, and to come out of this crisis successfully.”
In this new reality, with more practices temporarily closing their doors, Signia “remains committed to helping its hearing care partners serve their patients while maintaining their businesses.” With its new Practice Development Resource Center, Signia helps provide a “wide range of resources to address current challenges while preparing for future opportunities.”
Key among these resources are those focused on TeleCare, Signia’s remote hearing care solution that helps enable providers to fine-tune and adjust their patients’ hearing aids remotely. With more people practicing social distancing and under quarantines, TeleCare can help those with hearing loss at this critical time, since they don’t have to leave their homes to have their hearing aids serviced.
Visitors can access Signia’s series of webinars, instructing them on how to set up TeleCare and get the most out of this free solution, available for all hearing aids on the Signia Xperience, Nx, Primax, and Binax platforms.
The new resource center also offers email and social media templates practices can use to communicate with their patients, information about its new direct-to-patient repair service, and additional resources to help manage their practice. Other features include useful external links such as guidance from the Centers for Disease Control and Prevention (CDC) and the American Academy of Audiology (AAA), as well as information about financial support for small businesses.
Signia’s new Practice Development site can be accessed at: https://pro.signiausa.com/practice-development/