Category: Staffing & Training

Staffing & Training

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FOCAS: Family Oriented Communication Assessment and Solutions

The FOCAS tool is designed to: 1) Actively seek input from both the client and family during the hearing needs and goal setting process; 2) Assess whether these are near- or far-field situations, and 3) Help to determine the optimal solutions for each. This paper by David Crowhen, MAud, and Bettina Turnbull, MAud, describes the survey results, rationale for, and how to use the FOCAS tool.

State of the Industry Presentation, Part 4 of 5: Dan Quall on the Value of Private Practices and KPIs

This week, in Part 4 of the series, Dan Quall of Starkey Hearing Technologies provides a comparison of the fields of audiology, optometry, and dentistry—demonstrating a vital need for hearing healthcare to retain its tradition of private practices. He also details a number of key performance indicators (KPI) for practice owners to watch closely.

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State of the Industry Presentation, Part 3 of 5: Brian Taylor on “Interventional Audiology”

In Part 3 of this series, Brian Taylor, AuD, looks at the unmet needs of individuals with hearing impairment and the increasing importance of establishing deep, long-lasting relationships with your community, physicians, and patients through education on health issues—or what Dr Taylor refers to as “interventional audiology.”

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How Data from a Practice Benchmark Study Can Help Hearing Practices Compete—and Win

If hearing care professionals want to stay competitive and relevant, and attract new patients, they need to level the playing field. One of the most effective ways to do this is through differentiation. This article explores several key findings from a recent benchmark survey, and offers practical advice on putting these findings into action.

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The HR 2006 Dispenser Survey

How is the relative health of your hearing care office/practice? This year’s survey provides a gauge for assessing your office’s activities relative to others across the United States. The HR 2006 Dispenser Survey reveals that, in 2005, binaural fitting rates and the use of directional systems rose rapidly, open-ear aids now constitute one-quarter of all BTE fittings, and the average price of hearing aids has remained relatively flat during the past year. Find out how your office compares to others in this year’s survey.

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Hearing Loss and Its Impact on Household Income: A special report on new data generated by the Better Hearing Institute

Untreated hearing loss negatively impacts household income by up to $12,000 per year, depending on the degree of hearing loss, and may cost over $100 billion in lost income annually.

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The HR 2005 Dispenser Survey

How did your business do in 2004? This year’s survey paints an optimistic picture for dispensing hearing aids, as reported by dispensing professionals throughout the United States. Units dispensed, revenues, and profits are reported to be rising, while the prices of many hearing instruments decreased, and first-time user rates surge to 49%. Take a look at this year’s figures and see how your office/practice measures up to those of your peers.

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