Category: Staffing & Training

Staffing & Training

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How to Use Teleaudiology Technologies in a New Setup or in an Existing Office

A large selection of teleaudiology solutions now exist that provides greater practice efficiencies and much higher levels of outreach and accessibility for your patients—and for other consumers who should be your patients. Here is just a brief sampling of some of the options for enhancing your teleaudiology capabilities.

Staffing & Training

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7 Tips for Audiologists Responding to the COVID-19 Health Emergency

The COVID-19 virus is having a profound impact on the daily lives of all Americans, especially audiologists who serve a large senior population and/or who live or work in a heavily affected community or geographic area. Here are seven tips for audiologists in this uncertain time.

Are You “Clued-in” to Offer the Ultimate Patient Experience?

While most practices have neither the Imagineers nor unlimited financial capabilities to create an audiology clinic for a “Disney experience,” practice managers should realize that every patient visit to the clinic has to be an unexpected positive experience to turn them into a loyal, repeat customer.

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FOCAS: Family Oriented Communication Assessment and Solutions

The FOCAS tool is designed to: 1) Actively seek input from both the client and family during the hearing needs and goal setting process; 2) Assess whether these are near- or far-field situations, and 3) Help to determine the optimal solutions for each. This paper by David Crowhen, MAud, and Bettina Turnbull, MAud, describes the survey results, rationale for, and how to use the FOCAS tool.

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SPECIAL REPORT: Hearing Care and “Value-based Reimbursement” in Medicine

It’s hard to follow doctors’ orders when you cannot hear them! A quiet revolution is taking place in medicine; doctors are increasingly being reimbursed for their services based on patient outcomes, and not the standard fee-for-service model that focuses on quantity and/or complexity of care. As medical facilities seek methods for greater patient engagement and satisfaction, as well as more effective treatments for chronic conditions, hearing healthcare finds itself an integral part of value-based healthcare.

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Getting Ahead of the Curve, Part 1: Four Cornerstones of a Fee-for-Service Clinic

The hearing healthcare landscape is changing, but there are several ways to not only survive but thrive in this new age including Medicare Advantage programs and constantly improving direct-to-consumer hearing devices. Part 1 looks at practical pathways for shifting to a fee-for-service (unbundled) business model.

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Teleaudiology: Friend or Foe in the Consumerism of Hearing Healthcare?

In Part 2 of this 2-part article, Tammara Stender, Jennifer Groth, and David Fabry address how teleaudiology can provide better fit-to-preference and efficiency in hearing healthcare. Today’s wireless and hearing instrument technology affords HCPs even more opportunities to quickly meet hearing needs. The obvious solution to the “user fit-to-preference versus time constraints for both users and professionals” dilemma is a hearing fitting protocol that marries the personal and professional interactions so important for user satisfaction with the convenience of user-driven services, such as apps or secure cloud connections.

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State of the Industry Presentation, Part 4 of 5: Dan Quall on the Value of Private Practices and KPIs

This week, in Part 4 of the series, Dan Quall of Starkey Hearing Technologies provides a comparison of the fields of audiology, optometry, and dentistry—demonstrating a vital need for hearing healthcare to retain its tradition of private practices. He also details a number of key performance indicators (KPI) for practice owners to watch closely.

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