Dr Clark is an audiologist who has long encouraged colleagues to expand their counseling beyond content or information transfer in order to better assist adult patients and their caregivers, and parents of pediatric patients. Dr Harvey is a clinical psychologist with a private practice that includes extensive work with patients and families grappling with hearing loss and tinnitus related issues. Much of their professional writings aim at broadening audiologists’ awareness of the emotional support needs of patients and families with hearing disorders. This conversation explores these themes more fully.