Harnessing Technology and Patient Care for Pediatric Hearing Aid Fittings
A look at advancements in pediatric hearing aids and advice to enhance the fitting experience for younger patients and their HCPs.
Tag: patient care
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HearWorks Unveils AI Enhancements to Marketing, Database Automation Programs
HearWorks unveiled the integration of advanced AI technology into its marketing and database automation programs.
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How Can We Help Patients with Tinnitus When We Don’t Have a Cure?
I often quip that I know how it feels to give birth because I saw my wife do it twice. The point is you can’t truly empathize with someone who is going through such an extremely difficult and painful ordeal. However, I feel inspired by the tenacity and courage exhibited by my patients who suffer from tinnitus. As a professional, it is important to realize we play an important role in providing empathy, hope, and support in bolstering their optimism, persistence, and hard work in trying times.
Playing Different Notes: The Benefits of Motivational Interviewing in Hearing Healthcare
Patients will often remember and appreciate your “bedside manner”– or the way you relate to them in a personal and caring way–over your knowledge, skill, education, and professionalism. Using an improvisational approach to the patient interview may, at times, be cumbersome. However, it is also likely to make your approach to their hearing-related problems more interesting, genuine, and meaningful—for both the patient and you.
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“Whattage”: A Hypothetical Construct in Hearing Healthcare
“Whattage” represents the frequency with which a listener uses “What?”, cognate words, or behaviors that prompt repetitions by a communicatively significant other. The concept of “Whattage” has broad implications for marketing the value of hearing correction to the general public, as well as individual members of the communicative dyad.
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Steering Into the Winds of Change, Part 2: Three Ways to Attract and Retain More Clients
It is not easy to bring patients into the clinic these days. So when a patient does walk through the door of your office, you want to give them an exceptional customer experience. Establishing trust, making the necessary tweaks to achieve a high level of customer satisfaction (delight) at every step, and laying the groundwork for future patient advocacy creates long-term value with your patient, and long-term dividends for your business.
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Steering into the Winds of Change, Part 1
Within the four walls of the clinic you have an opportunity to create impact and gain sustained competitive advantage. After all, your most effective marketing tool–the patient–is right in front of you every day. Nothing is more powerful than patient advocacy. When a client calls your clinic, what experience is that person going to have? Steve Eagon says you are in a position to influence the patient experience and the outcome.
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Improving Patient Compliance to Hearing Healthcare Services and Treatment through Self-Efficacy and Smartphone Applications
A self-administered hearing test application could improve patient compliance by funneling self-motivated patients into the healthcare system already primed to succeed with amplification technology.
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Survey Finds that “Ida Tools” Help Hearing Health Pros
The Ida Institute conducted a survey of more than 450 hearing health professionals and found that those who use the Institute’s “Ida Tools” can deliver more patient-centered care.
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The Final Word: Providing the Opportunity for Patient Follow-up
Dr Van Vliet illustrates how providing better opportunities for patient follow-up can help make the journey to hearing treatment easier and more expedient.
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Illustrative Analogies for Dispensing Professionals
Author Roy Bain explains how framing ideas in ways patients can easily understand positively reinforces their decision about purchasing a hearing aid.
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Right Product; Right Message: A Cognitive-Behavioral Approach to Interacting with Patients
This article is a micro-level analysis of how hearing care professionals can help patients deconstruct their hearing loss and reprogram “wrong messages.” To the extent that a person with hearing loss has internalized negative social norms, a “traditional” audiology or hearing care visit is likely to trigger shame-based self-evaluative cognitions. For example, “I didn’t study properly for the hearing test, therefore I’m unworthy.”
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Ida Institute Launches 60-Minute e-Learning Course on Patient-centered Care
The free 60-minute Ida Basics e-learning course offers valuable and actionable knowledge in a format that can fit within a busy clinician’s day. It is designed to provide a quick overview of patient-centered care and a better understanding of its value to patients and families. CEUs available.
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