My Vitals Pro Unveils Interactive KPI Dashboard for Hearing Care Practices
My Vitals Pro launched My Vitals Pro 2.0, an interactive key performance indicator (KPI) dashboard tailored for practice owners and managers.
Tag: practice management
All
Latest
All
Latest
How to Manage in Managed Care, Part 2
While provider participation in managed care remains optional, managed care is now an integral part of US healthcare, and hearing care as a supplemental benefit continues to grow in private and public health plans. Part 1 (published in September) of this 3-part series was a primer on health insurance and managed care. In Part 2, we investigate the recent growth of managed care and the expansion of supplemental benefits such as dental, vision, and hearing care and common perceptions and criticisms of managed care among hearing healthcare providers.
All
Latest
MedPB Presents “Adapt to Thrive in 2021: How to Reduce Uncertainty and Sell More Hearing Aids”
MedPB is offering the free web event, “How to Reduce Uncertainty and Sell More Hearing Aids”, starting on Wednesday, January 27, designed to highlight how hearing care practices are growing despite the pandemic, as well as strategies for getting patients "stick like glue" and increase sales.
HHTM Releases New E-book by Brian Taylor, AuD
The new book explains the general principles of running a successful business for first-time clinicians.
Read More
The Partnership of Family-centered Care in Adult Audiology Service
Family-centered Care (FCC) is an extension of patient-centered care, placing emphasis on the role of family and acknowledges the patient and their family members as the unit of care, rather than just the patient. Barbra Timmer, PhD, MBA, answers questions about FCC and discusses the research, outcomes, and economics behind why it is so important in hearing healthcare.
Read More
AuDStandard Partners with Hearing Tracker
In addition to offering hearing care professionals discounted pricing and the freedom to choose between customized services or money-saving rebates, AuDStandard members will now reportedly receive a boost in online visibility through Hearing Tracker’s lead generation platform:
Read More
AuDStandard Partners with Hear Billing Solutions
The partnership will reportedly give AuDStandard members access to a range of services designed to help hearing practices increase revenue and decrease receivables including insurance billing, credentialing and contracting, on-site insurance training, business readiness, insurance verification, consulting, and more.
Read More
Are You “Clued-in” to Offer the Ultimate Patient Experience?
While most practices have neither the Imagineers nor unlimited financial capabilities to create an audiology clinic for a “Disney experience,” practice managers should realize that every patient visit to the clinic has to be an unexpected positive experience to turn them into a loyal, repeat customer.
Read More
Are You “Clued-in” to Offer the Ultimate Patient Experience?
While most practices have neither the Imagineers nor unlimited financial capabilities to create an audiology clinic for a “Disney experience,” practice managers should realize that every patient visit to the clinic has to be an unexpected positive experience to turn them into a loyal, repeat customer.
Read More
HHTM Releases New Book, ‘Interpersonal Audiology,’ by Brian Taylor, AuD
In the ”New Age” of patient autonomy—as persons with hearing loss increasingly have the ability to self-direct their care by testing and purchasing hearing devices over-the-counter—counseling and customization are components that still require a human element, and at the heart of this human element is Interpersonal Audiology.
Read More
Seven Steps to Establishing a Hospice Hearing Program in Your Community
Over the past 4 years, we have developed a Hospice Hearing Program in our community where we travel to the patients, screen their hearing, and fit them with appropriate donated hearing devices—all at no charge.
Read More
Critical Steps in Establishing a Teleaudiology Practice
Interested in building a teleaudiology program into your existing hearing care practice or organization? This article by Bopanna Ballachanda, PhD, provides some practical advice, as well as 10 items to consider in your planning.
Read More
Clinical Benefits of Patient-generated Health Data
Patient-generated health data is technology with a purpose, and holds great clinical and competitive opportunities. We are in a period of change and advancing technology, when manufacturers and hearing care professionals can work together to embrace and integrate patient-generated health data to improve patient outcomes and practice success.
Read More
How to Make Your Practice a Million Dollar Business
Even in the typical hearing practice with a sole practitioner and one employee, it is possible to generate a million dollars—if you structure things right. In this article, Gyl Kasewurm, AuD, explains how you can grow your practice into a million dollar business.
Read More
How Do I Implement Family-centered Care in My Practice?
Many hearing care professionals have attended lectures and workshops on Family-centered Care and love the idea, but have questions about implementation, such as: Is it going to take longer? How do I get a family member to attend the initial consultation?
Read More
Steering Into the Winds of Change, Part 3: Discovering Your Patient’s “Why”
Using The Discovery Conversation can improve your in-clinic success. It focuses on creating an emotional connection with clients by asking questions that uncover their personal story around how not hearing well impacts them during important situations in their life.
Read More
Take the Lead in Marketing
Marketing planning is a key area in practice management. It must be thoughtful, based on data, goal oriented, well directed and flexible, communicated to staff, and measured and evaluated using benchmarks, with rewards for the goals reached.
Read More
Steering Into the Winds of Change, Part 2: Three Ways to Attract and Retain More Clients
It is not easy to bring patients into the clinic these days. So when a patient does walk through the door of your office, you want to give them an exceptional customer experience. Establishing trust, making the necessary tweaks to achieve a high level of customer satisfaction (delight) at every step, and laying the groundwork for future patient advocacy creates long-term value with your patient, and long-term dividends for your business.
Read More